Terms and Conditions
Brow Designery Studio operates the www.browdesignerystudio.com website, which provides the Service. This page is used to inform website visitors regarding our Booking Policies. If you choose to obtain our Service, then you agree to the Terms and Conditions of this policy.
Privacy Policy
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in our Privacy Policy.
Booking an Online Appointment
All booking appointments should only be strictly made online through our official
website, www.browdesignerystudio.com. We do not allow manual booking through third-party apps or social media to prevent fraudulent appointments.
Health and Restrictions
The client must be in good health at the time of the appointment. If you are suspected of having a flu, cough, cold symptoms, or have been exposed to a Covid positive individual leading up to your appointment, your appointment will be rescheduled for a later date.
People that are below 18 years old, pregnant, nursing, eczema, psoriasis (on the treated areta), prone to keloids, or have health conditions such as epilepsy, diabetes, allergic reaction to latex or antibiotics, hemophilia or other bleeding disorder, cardiac valve disease, autoimmune disease or heart problems are restricted from the treatment.
People with an organ transplant should avoid microblading altogether. The client should also be cautious if they have a compromised liver or a viral condition such as hepatitis, HIV or aids.
Disclaimer: Brow Designery Studio has the right to refuse service to anyone and will not work on anyone whose immune system or health is compromised.
Clients with Existing Tattoos
If you have an existing cosmetic tattoo from another artist, you must inform us prior to booking an initial treatment online.
Kindly fill out our Online Consultation Form to further evaluate whether the existing cosmetic tattoo is workable for a Restoration or will be advised for Tattoo Removal treatment. Once the form is submitted, we will follow-up and get in touch with you within the next 48 hours.
Booking Reservation
Please ensure you are a good candidate for any cosmetic micropigmentation treatment before booking an appointment online.
It is advised that you align your procedure with social events and that you are willing and able to follow the aftercare religiously during the estimated 10-days healing process. We will not issue any refunds once we have collected the downpayment.
Payment Options
A 20% deposit will be required to ensure you’ll keep your schedule and appointment time. Under any circumstances, the 20% deposit is non-refundable and non-transferable once settled, this is to secure both our time and schedule.
We accept collection of payments through our website with the following options:
- Paypal to Paypal
- Credit Card Transactions via Paypal
- Debit Card Transactions via Paypal
Note: We do not allow manual booking through third-party apps, Gcash or social media to prevent fraudulent appointments.
Confirmation of Appointment
The availability of our schedule can be seen through our official website at www.browdesignerystudio.com . Once the client has reserved and paid for the appointment, a schedule confirmation and invoice will be sent through their provided email address.
Settling of Balance Payment
During the day of your appointment, the reservation payment will be applied and deducted from the final bill. The remaining balance payment should be settled on the same day after the rendered service.
Mode of Payments available at the studio:
- G-Cash
- Online Bank Transfer
- Cash Payments
- Debit & Credit Card Payments
- Paypal to Paypal (with additional 5% service charge) NOTE: Checks and installment payments are not accepted.
Rescheduling Policy
We strive hard to accommodate all our clients to the best of our abilities. If you must cancel or would like to reschedule due to unforeseen reasons, please contact us 72 hours BEFORE or 3 days prior to your appointment date.
If for any reason, you wish to move your appointment to a later date, we will still be able to accommodate you for rescheduling without a rebooking fee provided that the request shall be made 72 hours BEFORE prior to the scheduled appointment.
Subject to the availability of our schedule may vary and should not exceed 30 days from the original appointment.
Cancellation of Appointment
Failure to inform us within 72 hours or 3 days prior to your appointment date for rescheduling under the same conditions shall result in cancellation of your appointment and shall be deemed to the forfeiture of the down payment deposit in favor of Brow Designery as indemnity for lost income opportunity.
Late Arrival Policy
Please anticipate the traffic upon your arrival. We run a tight schedule, and being late will affect our day’s workflow. We provide a grace period of 30 minutes for unseen delays, but if you arrive beyond that, we may need to adjust your treatment time to avoid inconvenience to the next scheduled appointment.
If you arrive more than 40 minutes, you will NOT be accommodated on the same day, your reservation deposit for the day will be forfeited and we will have to reschedule your appointment on a later date.
Rebooking Your Appointment
Within 72 hours leading to the appointment, the client will receive an email and SMS to confirm their arrival. For rebookings made less than 72 hours before the schedule, a fee of Php 1000 will be applied to move the appointment to a new schedule.
No Show Policy
Clients who fail to appear for their scheduled appointment at the studio after being given a grace period of 30 minutes from the original schedule, will be restricted from booking future appointments and shall be deemed cancelled and forfeiture of their down payment deposit. Any delays may jeopardize the time allotted for the treatment.
Disclaimer: Brow Designery™ reserves the right to refuse any service to anyone who fails to follow our Policy.
Safety Protocols
In compliance, we expect our clients and guests to follow strict Health Safety Guidelines. Observe social distancing, wearing of mask at all times and sanitize your hands and belongings upon entering the studio. We do not allow additional companions or guests inside the studio.
Upon Arriving to the Appointment
Our studio is sanitized and disinfected thoroughly before and after each client visit.
Kindly inform us if you have arrived at the location via phone call or text and wait inside your vehicle. This is to ensure that the studio is prepared and ready to serve you and prevent possible exposure to other individuals you may encounter while going inside the studio.
Guest Policy
Only the artist, staff and the client getting the procedure are allowed inside the studio. All companions or guests must wait outside the studio, in accordance with our Safety Guidelines and Policy.
We kindly request that you do not bring:
- Children that require your care and attention or minors below 18 years old
- Pets, food and drinks to prevent contaminations.
- Companions who are not scheduled for the appointment.
Additional Safety Protocols
The use of a single-used PPE set will be provided per studio visitor. Disposable bed sheets and protective surface barriers are provided after every client’s treatment.
Disclaimer: Brow Designery Studio reserves the right to refuse service to anyone who fails to follow our Safety Guidelines and Protocols.
Aftercare
Aftercare products and instructions are provided for after each treatment. Results may vary with each client and are extremely dependent on how one heals.
A follow-up email is also provided the next day for client guidance and assurance of service. We expect our clients to follow the aftercare religiously within the next 10-days and follow-up with an interval of 6 to 8 weeks Touch-Up appointment for optimal results.
Healing Expectations
Successful results are not guaranteed especially on those with problematic skin. Every client heals differently and numerous lifestyle factors can lead to varied results therefore, additional sessions may be necessary to obtain desired results. Regular fees will be applied for every additional service.
Disclaimer: All treatments will be documented under waivers and legal contracts. Make sure you are a good candidate prior to obtaining any micropigmentation treatment.
Touch Up Policy
Understand that over time and due to environmental factors, Cosmetic Micropigmentation treatments may fade and alter in quality. Additional charges may be applied depending on the client’s case.
Touch-Up fees are only applicable for existing or returning clients and valid until one (1) year from the last appointment date.
Failure to show up a year later from your last appointment date will be considered a NEW SESSION, with no further considerations.
For additional clarifications, feel free to contact us through email at browdesigneryph@gmail.com
